After Sales

SERVICE

Whether an operator, installation company, or investor, you too can benefit from our comprehensive specialist expertise and experience. We will gladly share this knowledge with you, even at the consultation phase and through the use of our extensive planning tools and our detailed layout tool.

With DEGER, you are in the best of hands before, during and after your solar system has been installed.
We offer services varying from onsite assistance during the installation, remote support, maintenance, to the availability of spare parts.

WARRANTY & SPARE PARTS FOR TRACKING SYSTEMS

All spare parts are covered by a two-year warranty.
All our electrical components in new projects are covered by a two-year warranty.
All our steel components are covered by a 10-year warranty against rust-through (from the inside out).

MAINTENANCE

As part of our service offering, our service engineers do more than just maintain DEGER tracking systems. Our maintenance services guarantee high operational reliability and optimal yields, thereby ensuring the cost-effectiveness of your photovoltaic systems. We offer the following services

- Annual maintenance of your system.
- Cleaning and testing of modules to enhance or verify their performance.
- Technical advice and support.
- System optimisation.
- Troubleshooting and fault rectification.
- Yield analysis (target vs. actual comparison) of your photovoltaic system.

REMOTE SUPPORT

You can reach our service team during the business hours (Monday – Thursday from 8:30 am to 17.00 pm, CET and Friday from 08.30 am to 15.00 pm, CET)

Phone: +49 7473 70218 41
Email: info@DEGERenergie.com